Privacy Policy
Last Updated: June 2026
NeedATrader.com (“we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your information when you use our website and services.
Who We Are
NeedATrader.com is an online platform that connects homeowners, landlords, businesses and property managers with independent tradespeople and service providers.
Information We Collect
We may collect the following information:
- Name
- Email address
- Telephone number
- Property address or job location
- Job descriptions and requirements
- Business information supplied by traders
- IP address and browser information
- Website usage and analytics data
How We Use Your Information
We may use your information to:
- Create and manage user accounts
- Match customers with suitable tradespeople
- Enable traders to provide quotations
- Facilitate communication between customers and traders
- Improve website functionality and user experience
- Prevent fraud and misuse of the platform
- Comply with legal obligations
Sharing Information
When a customer submits a job request, relevant information may be shared with selected tradespeople operating within the relevant trade category and geographic area.
Information shared may include contact details, location information and job descriptions necessary for traders to provide quotations.
We do not sell personal information to third parties.
Cookies and Analytics
We may use cookies, analytics software and similar technologies to improve website performance, monitor usage and enhance user experience.
Data Security
We implement appropriate technical and organisational measures to safeguard personal information against unauthorised access, disclosure, loss or misuse.
Your Rights
Under UK GDPR, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to processing
- Request a copy of your data
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, fulfil contractual obligations and comply with legal requirements.
Contact
If you have any questions regarding this Privacy Policy, please contact us using the details provided on our website.